Shipping policy
Shipping Policy – Benos
Last updated: April 19, 2026
At Benos, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 2–5 business days.
Please note:
•Orders are not processed or shipped on weekends or holidays
•During high demand periods, processing times may be slightly extended
Shipping Time
Estimated delivery time for Lithuania:
👉 5–10 business days
Shipping times may vary depending on your location and external factors such as customs processing or carrier delays.
Shipping Locations
We currently ship to the following regions:
•United States 🇺🇸
•Europe 🇪🇺
•Canada 🇨🇦
•Australia 🇦🇺
•New Zealand 🇳🇿
Shipping Cost
🚚 Free Shipping on all orders
Order Tracking
Yes — all orders come with tracking.
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Delays
While we strive to meet all delivery estimates, delays may occur due to:
•High order volume
•Customs clearance
•Carrier issues
Benos is not responsible for delays caused by external factors beyond our control.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us at:
Company Name: Benos
Email: 📧 support@benos.lt
Phone & WhatsApp: +370 619 10164
Address: Rinktinės g. 51-35, Vilnius, 09207, Lithuania.
We will do our best to assist you and find a solution.